privacy
the short version: your files never leave your mac. filedial goes online only to check your licence, to see whether a new version is out, and, unless you turn it off, to send anonymous counts of which tools ran. it never sends file names, paths or contents.
who we are
filedial is made by himanshu ranjan, an independent developer. the app is signed with apple developer id Q77FW4H43T. for anything on this page, reply to any filedial email (your receipt, for example).
your files
every tool runs on your mac. files are read and written locally and are never uploaded, copied to a server or shown to anyone. the tools work with wi-fi off.
your licence
when you start a trial, every 30 minutes while a trial runs, when you activate a key, and once a week while the app is in use, filedial contacts our licence server at getfiledial.com/api, hosted on google cloud (firebase) in the united states. it sends:
- your licence key, which the server stores only as a one-way hash
- a one-way hash of your mac's hardware id, so a key works on two macs and a trial runs once per mac
- your mac's name (for example "ann's macbook air"), so you can tell your two macs apart when you move the key
- the app version
your ip address is used to limit how often one address can try keys. it's stored only as a one-way hash inside hourly counters.
new versions
a few seconds after it opens and every 6 hours, filedial reads getfiledial.com/version.json to see whether a newer version is out. the request carries the app version and nothing else. updates never install themselves: when one is out, filedial tells you and you download it from this site.
anonymous usage counts
to see which tools people use and which ones fail, filedial sends counts every 15 minutes: a random install id that isn't tied to your licence, the app and macos versions, and events such as "app opened", "tool image.convert.jpg ran and worked", "dial opened with the key", "trial started", "buy button clicked" or "feedback sent". never file names, paths, contents, what you typed in feedback, or your licence key. the server keeps them as daily totals. turn this off any time in settings › privacy › usage stats; nothing is sent while it's off.
buying
checkout is run by dodo payments, the merchant of record, which handles your name, email, payment details, tax and receipts under its own privacy policy. we receive your licence key and the payment's id so refunds and chargebacks can switch a key off. we never see your card.
this website
to know which pages help people, the site sends our own server an anonymous count when a page is viewed, a download button is clicked or a demo is used: the page's path, the site you came from (its domain only) and any utm_source in the link. we store only daily totals, never your ip address or an identifier, and this count sets no cookie.
the site also uses google analytics 4 to see how many people visit, where they come from and which pages they read. it sets google analytics cookies (_ga and _ga_B0KXJJ3DEE, kept up to 2 years) holding a random id, so repeat visits can be counted. google signals, ads and ad personalisation are off, so nothing is used for advertising. google receives the page you viewed, the site you came from, your approximate location and device type, as described in how google uses information from sites that use its services.
in the eea, the uk and switzerland these cookies are off until you allow them in the banner; your choice is remembered in your browser and you can change it by clearing this site's data. if your browser sends global privacy control, google analytics runs without cookies. you can also block it everywhere with google's opt-out add-on. the pages are served by firebase hosting, which keeps standard server logs.
keeping and deleting
licence and trial records are kept while your licence exists so it keeps working. usage counts are kept as daily totals. to have your licence record deleted, or for any question, reply to any filedial email.